COVID-19 and how Active Humber is operating

26-03-2020

In these unprecedented times where all sporting events, leagues and leisure centres have been closed to cope with the COVID-19 crisis we are still operating and here to support you.

We want to take this opportunity to reassure you that Active Humber has already taken a number of steps to ensure that we can continue offering the best service whilst keeping our team, partners and all stakeholders safe.

Our team is working from home and we are contactable by phone, email and various video messaging services. We have put in place measures to make sure that we can continue to connect and engage with the physical activity and sport community.

Telephones: all our office phone lines have been diverted so that we can still answer your calls.

Emails: all our team have full access to emails. If you don’t know the email address of the key contact you are looking for, please get in touch here.

Video calls: If you would prefer to use a video messaging service to the telephone please contact us or send us an email invite and we can connect via an online platform of preference.

Website: Our website is kept up to date with news, jobs, and online events, so please visit this to keep in touch with the physical activity and sport community - www.activehumber.co.uk

Post: We will be opening and reviewing post as and when we can, but please be aware that there may well be significant delays in response times.

Events: We have had to cancel all of our events and we are in the process looking at how we can keep people involved via digital formats. We are looking at increasing the number of blogs we do and the use of webinars to help our partners in their roles to keep people during these current times. Our annual conference has provisionally been rearranged to the 6th November 2020.

How to stay active whilst at home: we will over the next two months be focusing the majority of our efforts on helping people to stay active whilst at home there is a lot of advice and help by going to our web page here.

The Team

• We have a dedicated operational team, who are monitoring the situation daily and adapting our ways of working to respond to the instructions set by the World Health Organisation and the Government.

• We are reviewing our planned activities to ensure that we do everything to keep people physically and mentally active at this time.

• We are keeping up to date with government advice and adapting our business plans to reflect changes. Scaling up and down our response to new information to ensure a flexible and proportionate response.

• We are actively communicating these plans to employees, partners and stakeholders

To keep up to date with the latest developments, visit our website and social media channels.

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